SW1 freeze my computer when i start

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This topic contains 5 replies, has 2 voices, and was last updated by  SitNGo Wizard 11 years, 3 months ago.

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  • #970

    lebicois
    Participant

    I purchased sw1 and 2 but i prefer the sw1 version. But about 1 month ago up to now it dosen’t work anymore. When i start sw1 it freeze my computer. I uninstall and reinstall and still the same problems.

    #971

    SitNGo Wizard
    Keymaster

    Please try this.

    Uninstall the Wizard.

    Delete these folders:

    “C:\Users\UserName\AppData\Local\In The Money”
    “C:\Users\UserName\AppData\Local\\In_The_Money_LLC”

    where UserName is your Windows login name.

    Then download and install the latest release.

    #973

    lebicois
    Participant

    I uninstalled sw1 and “C:\Users\UserName\AppData\Local\In The Money
    but i did’t found C:\Users\UserName\AppData\Local\\In_The_Money_LLC

    and after reinstalling sw1 it still freeze my computer.

    #975

    SitNGo Wizard
    Keymaster

    The folder may be hidden. Please see this link:

    Show Hidden Files and Folders in Windows 7 or Vista

    #980

    lebicois
    Participant

    I found C:\Users\UserName\AppData\Local\In The Money so My hidden files are already showed.

    What i didn’t found is LLC

    I uninstalled sw1 and “C:\Users\UserName\AppData\Local\In The Money and my computer still freeze when i use it. so i don’t think it was the problems.

    #981

    SitNGo Wizard
    Keymaster

    Please submit a bug report using these instruction.
    1. Run the debug version of the Wizard by selecting Start->All Programs->SitNGo Wizard->SitNGo Wizard (Debug Mode).
    2. Reproduce the problem in as few steps as possible.
    3. Exit the Wizard.
    4. Fill out the bug report form and include a detailed list of the steps needed to reproduce the problem
    5. Press Send.
    6. Send me an email at support@sngwiz.com.

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